Refund policy



   Need to return your Item?

No problem! Please return your unwanted item to us within 14 days from the order date for a full refund             (excluding any original postage fees paid).

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If you want to exchange any items please contact us on our social media to arrange this. 
https://www.instagram.com/belladonna_boutiquestore?igsh=dDVtMmgxYnNnaDA5&utm_source=qr

https://www.facebook.com/belladonnaboutiqueglasgow

Please take care when trying on your new purchases as any item marked with make-up, fake tan or lotions will not be eligible for a refund. All items returned must be received in their original unworn condition with all tags still intact.  

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You do not need to notify us of a return, however we do recommend you get a tracking number for your parcel when posting back to us. Parcels which are lost in the post will not be eligible for a refund. Therefore, we would like to advise you to keep hold of your postage receipt until your refund reaches your account.

If you / our customer could put a note inside parcel with name ordered under and / or order number when returning item/s. 

Returns are to be returned to:

20 Castlemilk Crescent 

Croftfoot

Glasgow 

G44 5PJ

 All sales and discounted items are non refundable , non exchangeable and non returnable. Please check SALE before purchasing if unsure.